Keep your original proof of purchase for the new furniture together with the Service Card from the Service Set, (or the certificate you received by post or email). One of these combinations counts as official proof of service.
For textiles and covered/finished leather, we clean:
Beverages, such as:
Foods, such as:
For textiles and covered leather, we also clean:
Natural stains from humans and pets, such as:
Only with covered leather we also clean/repair:
We solve the following common problems caused by usage:
The following aspects are excluded from service:
In such cases, you can ask our furniture service specialists for help as an All in House service customer with a 50% discount on the normally applicable consumer price. Please contact our Customer Care team for this.